How many of you watched tonight's 60 Minutes segment on "YOUR CHATBOT WILL SEE YOU NOW"? In 2017, the mental health professional creator of WOEBOT recognized (1) the need for more therapists, especially after the pandemic, and (2) the increased comfort level of clients/patients using remote counseling sessions. Her bot has been working within a closed mental health system where modification and refinement are still occurring after 50,000 interactions. But like A.I. self-driving cars, A.I. lovers, A.I. whatever, is a robot therapist or co-therapist a good thing? As AI becomes more a part of our daily life, ethical use, accurate testing and disbursement of findings based on observable and repeatable information, rules of engagement, regulation, and enforcement, are but a few parameters that will need to be firmly in place in order to make us safe.
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